About Us

About Us

A part of SADC, MENA eSolutions has been, since its inception in 1999, focused mainly on Enterprise Application Integration and Business Process Automation.

MENA eSolutions was the first company in the region to focus, at that time, on driving SOA based solutions to the Market and helping major enterprises to integrate their disparate systems, department silos, and business partners (B2B) and customers (B2C).

We are working alongside prestigious clients in the region to make sure that their applications are communicating seamlessly and producing quality data that can be used to make better decisions.

As MENA eSolutions continues to grow and increase coverage of the Middle East and North Africa region, the human capital and expertise remains at the heart of this growth path.

MENA eSolutions has taken up the challenge to keep its resources within the Gulf region spread between its headquarters in Dubai, UAE and Offices in Manama, Doha, Riyadh and Amman.

This is fostering the strategic relationship MENA has with its clients in the region by delivering services on a proximity basis.

Our people are the nutshell of the innovation we are bringing to the market. The team blends different cultures and skill sets from basic Middleware infrastructure, EAI, SOA all the way to BPM and Analytics. The team has gathered a great deal of expertise on different environments.

MENA eSolutions is today innovating in areas such as Mobility and Business Monitoring, to continue on the path of being the recognized Enterprise Software Infrastructure Solutions provider in the MENA region.

MENA eSolutions has taken its integration capabilities to apply them to vertical solutions such as Contact Center Integration, Compliance and Retention, and Customer Experience Management across the Financial services, Telecommunications and Energy industries.

We take the challenge of fulfilling our customers most demanding business critical processes with state-of-the-art Information Technology solutions. Above all, we guarantee our services on all solutions provided.

Large Organizations are always in need of restructuring and reducing their costs. MENA eSolutions works with enterprises hand in hand and enables them to identify opportunities to streamline their processes and improve efficiency. In addition, we have vast expertise in building large scale complex and integrated applications to support enterprise operations. We also work with enterprises in innovating new services that can help them grow their business and improve stakeholder and customer satisfaction.

Our talents, expertise and commitment are always nearby, and our local presence enables cost-effective solutions and on time delivery and services.

We have been deploying and advising on the best technology environments for our customers, which gave us an exposure to the different industry requirements and challenges.

Today we are proud to build on this experience, as an important pillar of our intellectual property, and drive partnerships with leading providers in their area to bring niche, but strategically important, application pieces that complement the software technology infrastructure.

Corporate Culture

Our people are our most valuable asset and view our customers as the most important element in our business.  We nurture trusted long-term relationships with customers and then develop cutting edge technology, deliver quality solutions, and ultimately achieve success and growth. We are committed to grow along with its people, its customers and its shareholders. We encourage our employees to expand their knowledge of our business by taking advantage of our innovative internal training programs.

We are focused on the region's key markets


Telecommunications

Financial Services

Energy

Public Sector


Our Mission

Our Mission is to deliver innovative and state of the art consultancy and solutions in the areas of Enterprise Application Integration, Business Process Management, Mobility and Business Analytics to help our clients overcome their complex business process challenges.

Our Vision

To enable our customers to leverage on their processes and data, aligning them with business goals, turning them into a strategic asset to improve their business performance.

We are focused on the region’s key markets:

  • - Telecommunications
  • - Financial Services
  • - Energy
  • - Public Sector

We will:

  • - Advise our customers on the best way to achieve and leverage data assets with processes.
  • - Provide professional consultancy and solutions on time and budget.
  • - Enable collaboration, interaction and unlimited access to information.
  • - Develop profitable long term relationship with our clients.

Our Values

Our team harnesses the best values and standards of excellence.

  • - Customer Excellence: We thrive to deliver services and solutions to our customers ensuring that they are properly serving and improving the business purposes.
  • - Integrity: We advise on the best approach that is in line with customer success and transparency.
  • - Teamwork: We leverage on our multi-cultural diversity to learn, improve, understand and support each other.
  • - Accountability: We are accountable for what we deliver as a winning team.
  • - Innovation: We constantly are on the path of improving our solutions and services, paving the way to an innovative environment.

We will


Advise our customers on the best way to achieve and leverage data assets with processes.

Provide professional consultancy and solutions on time and budget.

Enable collaboration, interaction and unlimited access to information.

Develop profitable long term relationship with our clients.